Agentcy

1. Introduction

Agentcy AI is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI agent platform service. Please read this policy carefully to understand our practices regarding your personal data.

2. Information We Collect

We collect information that you provide directly to us, including:

Account information (name, email address, password)
Profile information (company name, job title)
Payment information (processed securely through Stripe)
AI agent configurations and content you create
Communications with us (support requests, feedback)

We also automatically collect certain information when you use our Service:

Usage data (features used, actions taken)
Device information (browser type, operating system)
Log data (IP address, access times, pages viewed)
Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our Service
Process transactions and send related information
Send you technical notices and support messages
Respond to your comments and questions
Analyze usage patterns to improve user experience
Detect, prevent, and address technical issues
Comply with legal obligations

4. AI and Data Processing

Our Service uses artificial intelligence to power AI agents. When you create and use AI agents, conversations and interactions may be processed by our AI systems. We do not use your private conversations to train our AI models without your explicit consent. AI-generated responses are created in real-time and are not stored beyond what is necessary for providing the Service.

5. Information Sharing

We do not sell your personal information. We may share your information in the following circumstances:

With service providers who assist in operating our Service (e.g., payment processors, hosting providers)
To comply with legal obligations or respond to lawful requests
To protect our rights, privacy, safety, or property
In connection with a merger, acquisition, or sale of assets
With your consent or at your direction

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption of data in transit and at rest, regular security assessments, and access controls. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with our Service. We will also retain and use your information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your account and associated data at any time.

8. Your Rights

Depending on your location, you may have certain rights regarding your personal information:

Access and receive a copy of your personal data
Rectify inaccurate or incomplete information
Request deletion of your personal data
Object to or restrict processing of your data
Data portability (receive your data in a structured format)
Withdraw consent where processing is based on consent

9. Cookies

We use cookies and similar tracking technologies to track activity on our Service and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

10. International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. We ensure appropriate safeguards are in place for such transfers in compliance with applicable laws.

11. Children's Privacy

Our Service is not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we can take necessary action.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at [email protected]